Shopping in Italy via Telegram

Yes, all items are authentic. All of our photos and videos are real, taken by us in person at boutiques, outlet stores, and wholesale warehouses.

The receipt is the main proof of authenticity and the place where your purchase was made.
If you're cooperating with us for the first time and want to be sure of the authenticity of the goods, we can provide purchase receipts from Louis Vuitton, Chanel, Hermes, Bottega Veneta, Prada, Saint Laurent, and other boutiques after the redemption.

No, according to Italian law, outlets do not make refunds, only a deposit for the next purchase is possible.

An exchange is impossible because boutiques usually give 14 days if the thing does not fit - but during this period, the customer will not be able to receive the order and return it. This is why we measure things so carefully and ask for as much additional information as possible so the thing will 100% fit.

Things are not in stock, we buy everything individually for you.
That is why - no, we cannot show you all the things in your size at once. What to do? You choose a specific item on our Telegram channel, and we check with the boutique to see if your size is available. If your size is rare, we advise you to choose several items you like! Goods are redeemed provided they are available at the time of purchase and only under the individual customer's order.

We work without weekends from 9 am to 8 pm, as long as all Italian outlets and boutiques are open.
We take your order for processing within 2 hours during working hours and send a request to the desired store. No later than 24 hours, we receive confirmation of price and availability and let you know right away.

Card payments are made according to the card rate of the issuing bank at the time of payment.

To confirm this, we give you a direct link to the official website of the bank, where you can check the rate of the card-issuing bank at the time of payment. This is the rate at which we pay for your purchases here in Italy.

It is real-time shopping with the possibility to view and "try on" things from the outlet or warehouse without leaving home. You book a convenient time and duration at least 24 hours in advance. Our buyer will contact you at the agreed time and date and show you the boutiques you are interested in.

You don't have to! If you like something, you can either buy it during the videoconference or take some time to think about it. If the item will still be in stock, we can redeem it for you the next day or later.